Call us

Our lines are open

Mon-Fri 9:00am – 5:30am.
Calls may be recorded.

Customer Service numbers

Accounts beginning #1

0345 130 4386

Accounts beginning #2

0800 368 1834

ABOUT US

We believe you're more than your score.

We take a lot of pride in being a specialist in helping underserved customer segments in securing affordable home finance.

Who we help

Lending with a personal touch

Everyone’s different, and at Bluestone, we understand that one size never fits all, especially when it comes to mortgages. 

Our lending process focuses on your life, not your credit scores, because our mortgages are tailored for those who can demonstrate affordability, but struggle to get past automated application processes.

Our history

Bluestone Mortgages is proud to be a part of the Bluestone Group, established in Australia in 2000. The business expanded to the UK in 2009, and having diversified the Australian business in 2018, the UK and Ireland are now Bluestone’s core market.

Bluestone passed the £1bn lending milestone in June 2021, with almost half of that over the previous 12 months. Being the first specialist lender to restore its full range of products after the forced lockdown paid dividends for Bluestone throughout the rest of 2020 and 2021. Applications increased by more than 50% YoY to June 2021, and completions increased by 28%.

With brokers and customers turning to Bluestone due its open-minded and holistic lending philosophy, the team has grown dramatically to accommodate this surge. Overall headcount has grown by 40% since June 2020, while its sales and lending team has grown by 70%.

In addition to this, the lender secured new commitments in 2020 in the form of new warehouse lines and forward flow funding agreements. These stakeholders are attracted by Bluestone’s bottom line success. Profits after tax of £2.8 million for the fiscal year (2020) are set to be eclipsed in the current year ending 30 June, which will be an excess of £7.5 million (minimum increase of 168%).

Steve Seal’s commitment to provide brokers with continued support throughout the pandemic meant that broker confidence in Bluestone remained high. Bluestone was ranked number one in the Mortgage Lender Benchmark, a league table of lenders, with a score 4.3 percentage points higher than its closest rival, a net promoter score up 17.6% and a market-leading relationship manager score of 87.1%, beating even the highest performers among the major banks and building societies. Bluestone was awarded the title of the UK’s Best Adverse Credit Lender by brokers.

Don’t just take our word for it…

Transparency sits at the heart of what we do. That starts with sharing what our customers think of us, so you can see for yourself how we are doing. This is our live TrustPilot feed – the unvarnished and unedited truth.

We give Credit, where credit is due.

Who we help

We make getting approved as easy as possible.

How do I apply?

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Call us

Our lines are open

Mon-Fri 9:00am – 5:30am.
Calls may be recorded.

Customer Service numbers

Accounts beginning #1

0345 130 4386

Accounts beginning #2

0800 368 1834

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