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Introducing the Unlendables Family

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Helping you help more customers

The world has changed. We all know that increasingly complex lives mean you are seeing more customers with complex credit needs. Yet so many people still miss out on homeownership because the complex credit market remains underserved. 

You need to know you have a lending partner that will work hard to say yes. That lender is Bluestone Mortgages.

Who we help >

Our Service Levels

Our current service levels updated on 07/11/2023.

90% of calls answered within 30 seconds

Underwriting turnaround of 3 days

DIP's reviewed within 24 hours

Affordability answers

We provide solutions built on real customer needs, not outdated rules and automated processes. Based on the belief that if you can help a customer demonstrate affordability, we can help find a way. 

We use technology to improve service, not to enforce rigid rules that push customers out of the system.

We believe in giving credit, where credit is due.

Submit your DIPS and applications online using our broker portal
Submit application

Sapphire Packager Members

Bluestone’s Sapphire Club is designed to provide our key partners with exclusive criteria alongside other benefits that only members have access to.

Find out more >

Don’t just take our word for it…

Transparency sits at the heart of what we do. That starts with sharing what our customers think of us, so you can reassure your customers they are in good hands. This is our live TrustPilot feed – the unvarnished and unedited truth.

Our Products

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Call us

Our lines are open

Mon-Fri 9:00am – 5:30am.
Calls may be recorded.

Your BDMs

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