Accounts beginning with #1
Your mortgage is now owned by Rooftop Mortgages Ltd
T: 0330 221 0203
E: residential@bcmglobal.com
By Post:
Rooftop Mortgages Ltd
PO Box 522
Ipswich
IP1 3YE
Our lines are open
Mon-Fri 9:00am – 5:30am.
Calls may be recorded.
Customer Service numbers
Our mortgages are only available through selected qualified mortgage advisers. If you’ve got a question about your mortgage application please contact your adviser directly.
If you feel that you would benefit from legal, financial or monetary advice on your mortgage or loan, head over to our support page and take a look at some of our partners to see if they can help with advice and practical help.
Your mortgage is now owned by Rooftop Mortgages Ltd
T: 0330 221 0203
E: residential@bcmglobal.com
By Post:
Rooftop Mortgages Ltd
PO Box 522
Ipswich
IP1 3YE
T: 0800 368 1834
E: customersupport@bluestonemortgages.co.uk
Mon-Fri 9:00am – 5:30pm.
Calls may be recorded.
Bluestone Mortgages,
40 Leadenhall Street
London
EC3A 2BJ
T: 0800 368 1834
E: customerresolution@shawbrook.co.uk
Mon-Fri 9:00am – 5:30pm.
Calls may be recorded.
If you’d prefer to send your complaint to us by post, you can write to us at:
Complaints team
Shawbrook Bank Limited
Lutea House
Warley Hill Business Park
The Drive, Great Warley
Brentwood
Essex
CM13 3BE
Bluestone Mortgages is powered by Shawbrook Bank.
You’ll find all the information you need about our complaints process on our Customer Complaints page
Tell us a little about your enquiry below and we’ll come back to you.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
Our lines are open
Mon-Fri 9:00am – 5:30am.
Calls may be recorded.
Customer Service numbers
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